Thank you for choosing Liron-Pro for your shopping needs. We value your satisfaction and strive to provide a seamless shopping experience. This Return and Refund Policy outlines the terms and conditions for returning and refunding items purchased from our online store.
1. 60-Day Money Back Guarantee
We take pride in offering a 60-day money back guarantee on all products purchased from Liron-Pro. If for any reason you are not fully satisfied with your purchase, you can return it within 60 days from the date of delivery and receive a full refund.
2. Eligibility for Returns
To be eligible for a return and refund, please ensure that:
– The item is in its original condition, unused, and with all tags and labels intact.
– The item is returned within 60 days from the date of delivery.
– You have proof of purchase, such as the order number or receipt.
3. How to Initiate a Return
If you wish to initiate a return, please contact our customer support team:
Phone: +1 (202) 555-0196
Support Email: contact@liron-pro.com
Our dedicated team will guide you through the return process and provide you with the necessary instructions and information to proceed.
4. Free Return Shipping
We are pleased to offer free return shipping within the 60-day return period. Once you initiate the return process with our customer support team, you’ll receive a prepaid return label via email that you can use to send the item back to us at no cost.
5. Refund Process
Upon receiving the returned item and verifying its condition, we will proceed with the refund process. The refund will be issued using the original payment method. Please allow up to [number of days] for the refund to be processed and reflected in your account.
6. Non-Refundable Items
Certain items are not eligible for return and refund, including:
– Items that have been used, damaged, or altered after delivery.
– Personalized or custom-made items.
– Gift cards.
7. Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact us immediately. We will work with you to provide a replacement or arrange for a refund, including covering the return shipping costs.
8. Changes to This Policy
We reserve the right to modify or update this Return and Refund Policy at any time. The revised version will be posted on our website with the updated date.
9. Contact Us
If you have any questions or concerns about our return and refund policy, please reach out to us through:
Phone: +1 (202) 555-0196
Support Email: contact@liron-pro.com
Thank you for trusting Liron-Pro for your shopping experience. Your satisfaction is our priority, and we’re here to ensure a smooth and hassle-free return process.
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